Project Description
Paying, accounting, analyzing and controlling business trips can be complicated and time-consuming in day-to-day business. With AirPlus, over 50,000 customers worldwide have the entire business travel process under control.
The goals
- All employees should have access to high-quality, consistent, and up-to-date data in a format that they can easily understand and use to make decisions
- Agreement on universal metrics to measure campaign and product performance and quick response to market demand
- Regular use of digital data to identify problems, risks and opportunities across the company
The approach
- Google Analytics implementation with properties and data views for 15 countries
- Tag management with the Google Tag Manager
- Establishing KPIs for marketing and product performance
- Design and development of the Data Studio dashboard for visualization of performance and decision making for strategic marketing
The results
- Routine use of the custom dashboard for monitoring and decision making by employees in 5 countries
- Regular cross-team data analysis to identify problems, risks and opportunities
- Faster identification and resolution of below average KPIs