5.1 The services to be provided by the service provider generally include the tasks listed in detail, according to the order placed by the client.
5.2 UnitedAds‘ service activities (including advice, consulting, support, etc.) consist – unless otherwise agreed in individual cases – in providing independent advice and / or support for the client as a service.
5.3 A concrete success is neither owed nor guaranteed. The client decides in sole responsibility about the time, type and scope of the measures recommended by UnitedAds or coordinated with UnitedAds. This applies even if UnitedAds accompanies the implementation of coordinated plans or measures by the client.
5.4 The specific content and scope of the service activity to be provided by UnitedAds is based on the order placed in writing. If the need for additional or supplementary activities arises, UnitedAds will make the client aware of this. In this case, an order extension is also carried out by the client requesting or accepting the additional or supplementary activity.
5.5 The service provider will periodically inform the client of the result of its work. In the contract, the contractual partners can agree on a schedule for the provision of services and a planned end date for the termination of services.
5.6 The service provider assumes that the information provided by the client or the documents made available as well as the transmitted figures are complete and correct in their work. The service provider is not obliged to check the correctness, completeness or correctness or to carry out its own research. This also applies if, within the scope of the order placed by UnitedAds, plausibility checks or valuations are to be carried out, which relate solely to the information, details or documents provided by the client and do not have their review as their content.
5.7 The passing on or presentation of written elaborations or results of UnitedAds to third parties requires the prior consent and takes place solely in the interest and on behalf of the client. The third party is not included in the scope of protection of the order between the client and the service provider.
5.8 If the service provider is actually unable to perform an order as contractually owed, he must inform the client immediately.
5.9 The service provider provides the equipment and personnel required to provide the service, unless the client has the appropriate equipment or premises, unless otherwise agreed in an individual contract.
5.10 The parties endeavor to the best of their knowledge and belief to support the contractual partner in fulfilling the respective obligation by providing information, information or experience in order to ensure a smooth and efficient workflow for both parties.
5.11 Each of the contractual partners can request changes to the agreed scope of services to the other contractual partner in writing. After receiving a request for change, the recipient will check whether and under what conditions the change can be carried out and inform the applicant of the approval or rejection immediately in writing and, if necessary, give reasons. If a change request from the client requires an extensive review, the service provider can charge the cost of the review with prior notice, provided the client nevertheless insists on the review of the change request.
If necessary, the contractual adjustments of the agreed conditions and services required for a review and / or a change are set out in writing in an amendment agreement and come about in accordance with these general terms and conditions.