Search engine optimization (SEO) is one of the most important techniques to improve online presences and attract customers. Especially for companies in the software industry, SEO is of great importance, as they operate in a highly competitive market and have to address customers all over the world. With a professional SEO strategy, software companies can increase their chances of success and attract the interest of potential customers.

Why is SEO important for software companies?


SEO, also known as search engine optimization, is crucial for software companies, and here are the reasons why:

  1. Increasing visibility: With so many software companies out there, being visible is essential. SEO helps strengthen your online presence so that potential customers can find you more easily.
  2. Improving user experience: SEO is not just about keywords or backlinks. It’s also about creating a website that is user-friendly and easy to navigate, resulting in an improved user experience.
  3. Cost-effectiveness: Compared to paid advertising campaigns, SEO is a more cost-effective way to generate traffic to your website. Once you have a solid SEO foundation, you can expect continuous traffic without having to pay extra for it.
  4. Building credibility and trust: Well-executed SEO activities can help build your brand’s trust and credibility. If you are at the top of the search results, users perceive this as a sign of your relevance and reliability.
  5. Influence on the purchase decision process: Most people today conduct online research before making a purchase decision. By optimizing your website for search engines, you can ensure that potential customers become aware of your products or services, which can positively influence their purchase decision.

SEO is therefore not a luxury, but a necessity for software companies that want to be successful in the digital world. It’s a powerful tool that, when used properly, can strengthen your brand and grow your business.

Understand your target audience

It’s no surprise that understanding your target audience is an important step in developing an effective SEO strategy. Remember, your software company doesn’t speak to everyone, it speaks to the people most likely to benefit from your products or services.

Start by creating persona profiles for your customers. Who are they? What are their preferences, fears and goals? What challenges do they face, and how can your software help them overcome them? Having clear insight into these questions will help you better target your content, your keywords, and your overall SEO approach.

It is also important to understand the behavior of your target audience. What keywords do they use to search for solutions you offer? What type of content do they consume the most? Answers to these questions can help you refine your SEO strategy to ensure it meets the needs and preferences of your target audience.

In short, the better you understand your target audience, the more effectively you can develop an SEO strategy that gives your brand visibility and effectively gets your message to the right people. Remember, SEO is not a game of crowds, it’s a game of relevance.

Find the right keywords

Keywords play a crucial role in the SEO world. They are the link between what people search for on search engines and the content you provide on your website. Therefore, choosing the right keywords is an essential step to increase the visibility of your software.

But how do you find the right keywords? First of all, think about the needs of your target audience. What search terms might they enter when looking for the solutions your software company offers? Make a list of these potential keywords.

Then use SEO tools like Google Keyword Planner or SEMRush to check the popularity of these keywords and get more suggestions. Look for keywords that have high search volume and low to medium competition. Also consider long-tail keywords, which are longer and more specific phrases that have lower competition and often have a higher conversion rate.

Remember, it’s not just about finding keywords that have a lot of search queries. You also need to find keywords that are relevant to your business and products. The bottom line is to find the right balance between relevance, search volume and competition.

And don’t forget to check and adjust your keywords regularly. The keyword landscape can change quickly, and you want to make sure your SEO strategy is always up to date.

20 Keyword Ideas for CRM Software Vendors

  1. CRM Software Solutions
  2. Best CRM Software for SMEs
  3. CRM system for sales
  4. Cloud-based CRM software
  5. CRM Software for Customer Relationship Management
  6. Simple CRM software for beginners
  7. How to choose the right CRM software?
  8. Personalized CRM system
  9. CRM software for e-commerce
  10. Multichannel CRM Software
  11. CRM tools for better customer management
  12. CRM Software for Startups
  13. Mobile CRM solutions
  14. Price-performance ratio for CRM systems
  15. CRM Software for Marketing Automation
  16. Improve customer service with CRM
  17. Effective lead management with CRM
  18. CRM system to increase customer loyalty
  19. CRM software for the real estate industry
  20. CRM software: features and benefits

On-page SEO optimization


Naturally, potential customers of a software will have higher requirements for the website of a software company than for, let’s say, a handicraft business. Many users will draw direct conclusions about the quality of the software offered from the quality of the website. In the case of a craft business, this connection is much less relevant.

On-page SEO refers to all the changes and improvements that can be made directly to your website to improve its position in search engines. It is not only about content, but also about the technical design of the website.

A key aspect of on-page SEO is, of course, incorporating keywords into your content. But it’s not just about placing keywords somewhere on the page. They should be used in headings, in the body of text, in alt texts of images and in meta tags. At the same time, it is important to avoid keyword stuffing, as this can be penalized by search engines.

Furthermore, a clean and clear structure of your website is of great importance. Each page should have a logical URL, and your site should have a sitemap.xml file that helps search engines crawl and index it.

Another important factor is the loading time of your website. Search engines prefer websites that load quickly, as a high load time leads to a worse user experience. Use tools like Google PageSpeed Insights to check your website load time and identify optimization opportunities.

Finally, you should also pay attention to mobile optimization. More and more people are using their mobile devices to browse the web, and search engines like Google are including a website’s mobile-friendliness in their ranking factors.

In summary, on-page SEO is a multifactorial approach that takes into account both the quality of the content and technical aspects of the website. By improving on-page SEO, you can significantly increase the visibility and user experience of your website.

Software companies should consider some specific aspects when designing their website

Technical excellence: For a software company, it is essential to have a technically superior website. This includes aspects such as fast loading times, security (HTTPS), mobile-friendliness and a clean structure that facilitates crawling and indexing by search engines.

Clear product descriptions: Your website visitors want to quickly and easily understand what your software can do and how it will help them. Therefore, you should provide detailed but easy-to-understand descriptions of your products or services. Use simple language and avoid excessive jargon.

Trial versions and demos: Many potential customers want to try out a software before they decide to buy it. Offer free trials or demos and make them easily accessible on your website.

Case studies and customer references: Case studies and customer references can provide compelling evidence of the value of your software. They help potential customers see how your software works in real-world situations and what benefits it brings.

Support and resources: Make sure you provide enough resources to support your customers. This could be a comprehensive FAQ section, video tutorials, user guides or live chat support.

Call-to-Action (CTA): Every page on your website should have a clearly defined goal, whether it’s to download a trial, sign up for a newsletter, or contact your sales team. Make sure your CTAs are prominently placed and easy to understand.

By considering these aspects, software companies can create an effective website that appeals not only to search engines, but also to their potential customers.

Why are demos especially important for software companies?


In the software industry, it is common and even expected that companies offer trial versions and demos of their products. These have several important functions:

  1. Risk Mitigation: Purchasing software, especially enterprise software, can be a significant investment. A trial version allows potential customers to try out the product and see if it meets their needs before committing to a purchase. This reduces the perceived risk and can make the purchase decision much easier.
  2. Product understanding: It can be difficult to fully understand the features and benefits of a software using only text descriptions or even video tutorials. A demo or trial version allows users to see and experience the product “in action”, providing a much deeper understanding of its functionality and benefits.
  3. Building trust: Offering trial versions shows that you have confidence in your product and are willing to have it tested for performance. This can help build customer trust in your brand and product.
  4. Generating leads: trial versions can also serve as an effective tool for generating leads. By collecting users’ contact information when they sign up for a trial, you can build a list of potential customers to follow up with later.
  5. Feedback and improvement: Finally, trial versions and demos can provide valuable feedback from users. You can see how users interact with your software, where they may encounter problems, and what features they value most. This feedback can then be used to further improve the product.

Trials and demos are a powerful tool to attract and retain customers, and they are an indispensable part of any software company’s marketing strategy.

High-quality content is crucial

Creating high-quality content is a key aspect of SEO and can help increase your visibility in search engines, drive user engagement, and strengthen your brand.

You know your target audience, you’ve done your keyword research. Still, you find it difficult to produce exciting content for your website.

Here are some tips on how software companies can create quality content for SEO:

  1. Offer added value: Your content should be informative, helpful and relevant. For example, you could create guides to using your software, tips and tricks, case studies, webinars, or videos.
  2. Pay attention to quality and readability: make sure your content is well written and easy to understand. Avoid unnecessary jargon and present information in a clear and concise format. Using subheadings, bulleted lists, and short paragraphs can improve readability.
  3. Stay current: The software industry changes quickly, so it’s important that your content is current. Regularly update older content and create new content on current topics and trends.
  4. Use different formats: Not everyone prefers text. Some people prefer videos, infographics or podcasts. Experiment with different formats to appeal to your target audience in different ways.

10 Content Ideas for CRM Software Vendors

  1. Beginner‘s Guide to CRM: Create a comprehensive beginner’s guide that explains the basics of CRM software and offers practical tips for selecting and implementing a solution.
  2. Case studies: Present case studies of customers who have had success using your CRM software. Show how they have optimized their processes, increased customer satisfaction or increased sales.
  3. Tips and tricks for using your software: Provide detailed instructions on how users can get the most out of your software. These could highlight features that users may have overlooked or show innovative ways to use the software.
  4. Webinars or live demos: Offer regular webinars or live demos to show prospects and customers your software in action. Take this opportunity to answer questions and explain features.
  5. Competitor comparisons: Create objective comparisons between your CRM software and those of your competitors. In doing so, show the strengths of your software and how it differs from others.
  6. Industry Trends: Write about current trends in the CRM industry and how your software can help capitalize on those trends.
  7. Interviews with industry experts: Conduct interviews with CRM experts or thought leaders in your industry. Discuss the challenges and opportunities in the CRM landscape.
  8. Data analysis tips: Provide advice on how customers can best analyze and use the data collected in your CRM software to inform their business decisions.
  9. CRM Best Practices: Share best practices for using CRM software, based on your experience and industry knowledge.
  10. Infographics: Create engaging infographics that visualize important CRM software data and information in an easy-to-understand way.

This content can help demonstrate your expertise, drive engagement from your audience, and ultimately attract leads and customers to your CRM software company.

Off Page SEO

Off-page SEO aims to increase the authority and credibility of your website. It requires continuous work and strategic networking, but can significantly help improve your position in search engine results.

Off-page SEO optimization refers to actions that take place outside of your own website and help increase your visibility in search engines. Unlike on-page SEO, where you have control over all changes, off-page SEO requires building relationships and networks with other websites and platforms.

Off-page SEO is critical for software companies for several reasons:

  1. Increases visibility: Off-page SEO measures such as building backlinks can increase the visibility of your website in search engines. The more quality links pointing to your website, the more likely it is that your website will rank higher in the search engines. This can lead to more traffic and ultimately more customers.
  2. Increases credibility: backlinks from reputable websites, reviews, and social signals can act as a kind of “seal of approval” and boost trust in your software company. If other websites, industry experts or customers rate your software positively and recommend it, this will be more likely to convince potential customers.
  3. Fosters relationships and partnerships: Off-page SEO requires networking and building relationships with other websites, bloggers, industry experts, etc. This can lead to valuable partnerships and collaborations that go beyond SEO benefits.
  4. Provides competitive advantage: Many software companies focus heavily on product development and on-page SEO, but neglect off-page SEO. A targeted off-page SEO strategy can help you stand out from your competitors and gain an advantage in the highly competitive software market.
  5. Supports online reputation management: In the digital world, a company’s good reputation is an invaluable asset. Positive reviews and mentions on external platforms or social media channels help paint a positive image of the company online.

Measuring SEO success at software companies

Assessing SEO success is essential to determine the value of your efforts and identify areas for improvement. For software companies that offer both demos and sign-ups, these are important key performance indicators (KPIs). Here are the points you should pay attention to:

  1. Organic traffic: monitor the number of visitors coming to your site through organic search, especially to the pages that offer demos and sign-ups. Increasing organic traffic can indicate successful SEO measures.
  2. Conversion rate: Measure the percentage of visitors who download a demo or sign up. An increasing conversion rate is a good sign that your SEO and UX optimizations are working.
  3. Keyword ranking: check where your website ranks in search engines for the specific keywords associated with your demo and sign-up pages. Higher rankings usually lead to more visitors and potentially more conversions.
  4. Bounce rate: This is the percentage of visitors who leave your website after viewing only one page. A high bounce rate on your demo or sign-up page could indicate that the page is not meeting visitor expectations and adjustments are needed.
  5. Average session duration: It measures the average time visitors spend on your website. A longer session duration indicates that visitors are engaging with your site and are more likely to download a demo or sign up.
  6. Sign-Up to Demo Ratio: Monitor how many users who have downloaded a demo actually sign up. This can help you understand how effective your demo is in convincing users to sign up.

Helpful tools like Google Analytics and Google Search Console can provide important data to monitor and analyze these metrics. By continuously measuring and adjusting your SEO performance, you can ensure that you are meeting your marketing goals and getting the best value from your SEO efforts.

10 SEO KPIs for software companies

  1. Organic traffic to product detail pages: The number of users coming to your product detail pages through organic search. More organic traffic indicates higher visibility in search results.
  2. Downloads of demo versions: The number of downloads of your software demo versions. This shows how effective your SEO strategy is at getting users to try your product.
  3. Conversion rate from demos to full versions: The percentage of users who purchase the full version of your software after trying the demo version. A high conversion rate shows that your demo is effective in getting users to buy.
  4. Number of sign-ups or registrations: The number of users who sign up for your product, service or newsletter. This can be an indicator of how appealing your offer is.
  5. Customer Acquisition Cost (CAC): The total cost spent to acquire a new customer divided by the number of customers acquired. Lower CAC indicate a more efficient SEO and marketing strategy.
  6. Keyword ranking for software-specific terms: How well your website ranks for specific keywords relevant to your software company.
  7. Product detail page bounce rate: The percentage of visitors who leave your product detail pages after viewing only one page. A high bounce rate may indicate problems with the user experience.
  8. Click-through rate (CTR) on your call-to-action (CTA): The number of clicks on your CTAs compared to the number of page views. A higher CTR can indicate an effective CTA and an appealing offer.
  9. Time on product/service page: How long visitors spend on your product or service pages on average. A longer dwell time may indicate that users are engaging with your content and have a serious interest in your products or services.
  10. Number of support ticket openings after download: How many users open a support ticket after downloading your software. A lower number could indicate an intuitive user experience and high user satisfaction.

A little different is better than a little better

The central goal of your SEO strategy is to position your software company website for your target keywords (or appear in the highlighted snippets). However, the more valuable the keyword is, the more competition you have.

To outrank these competitors and achieve a high ranking, there are two main strategies you can use:

  1. Be the best: provide richer, more informative and in-depth content than the competition.
  2. Be different: take a unique approach and develop brand new ideas.

The fact is, in most cases, it’s easier to be different (although that doesn’t mean it’s easy). If you’re only slightly better than your competitors – by providing just a bit more information, for example – that usually won’t be enough. Also, sooner or later, others will provide better content, or the competitors who originally wanted to outbid you might update their content. This leads to an endless cycle.

For example, for keywords like “best SEO tools”, you will probably find content on the first page that lists 10-30 tools. If you simply write another article listing 20 tools, that probably won’t be enough, especially if you’re a relatively new brand. In this case, you might be forced to create a comprehensive guide that lists over 100 SEO tools to keep up with your competitors.

On the other hand, if you can actually deliver something different – even if it’s minor – that can usually score better. For example, the top-ranked content for “best SEO tools” is only slightly different from other first-page content in that it includes a panel of experts: It contains images and quotes from SEO experts in the industry.

Therefore, if you can find a unique approach to the keyword, or if you have other viable advice than your competitors, you should take advantage of it.

By providing unique content, it also increases the likelihood that your content will be shared and linked to. This provides your software company with valuable inbound links that support your SEO strategy.

Our conclusion

SEO is more relevant than ever for software companies. In fact, because of Google’s current efforts to provide more value to users through Rich Snippets, RankBrain, and with generative AI, it’s more important than it used to be. SEO remains the primary source of sales and leads for many SaaS, IT, software and technology companies.

Although SEO is a long-term effort, the results are so sustainable that you get a long-lasting source of leads. SEO remains one of the most effective ways to generate leads for your software company.

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